Chapter 221 We Have to Be Strong
Chapter 221 We Have to Be Strong
Hotel service? Exclusive © material by Nô(/v)elDrama.Org.
Anna was dumbfounded.
Nina gently nudged Anna and said softly, "Anna, does hotel service mean being a hotel bellhop?"
"Mr. Ackman wants us to be bellhops! That can't be right?"
Anna rubbed her forehead and said, "How would I know what sick ideas he has in his sick mind!"
Jennifer also had a grim look on her face. Previously she was full of confidence as her family was in the hotel business. She thought that the question was about hotel management. Why did it suddenly change to service?
Jennifer immediately smiled with contempt when she saw Anna's sad expression.
Although the topic was a little different, Jennifer had grown accustomed to the hotel environment since she was young. Hotel service naturally would not be a problem for her!
Jennifer slowly raised her chin as she looked at Anna.
Anna, you'll definitely lose the first assessment!
Anna felt Jennifer's provocative gaze and looked back at her with an indifferent expression.
Although Liam was purposely making things difficult, Anna believed that she definitely would not be defeated! It would be a surprise if a spoiled child like Jennifer who had never worked a day of her life could properly work in the hotel service industry!
Anna looked toward Liam who stood at the top with a gaze that expressed certain victory!
James felt the chill coming from Liam beside him and trembled, he quickly said, "The first topic today is to look after the guests' daily meals and activities. You’ll be split into groups of two."
James then grouped the students according to the name list in his hand.
"Jennifer Wurst and Mindy Kohler."
"Anna Hamilton and Nina Scott."
"Emily Goldstein and..."
Nina jumped with joy and said, "Anna, we're in the same group. Oh yeah! This is great!” 1
Anna was very happy as well, being in the same group as Nina was the best outcome. That way they could discuss and look after one another if anything happened.
Everyone split into their respective groups and entered the hotel, the 7-star Grand Lexus Hotel.
The students were surprised by the magnificent and classy decoration the moment they entered this 7-star hotel.
The Grand Lexus was Johannes City's largest international hotel. It was situated in the city's most bustling business district. It was known as the country’s number one hotel and is the Ackman Group’s exclusive investment project.
The hotel was 40 stories high, the first-floor housing the lobby, while the second to the sixth-floor had restaurants, ballrooms, entertainment, and recreational facilities, and meeting rooms. Above the sixth floor were the hotel rooms and the infinity pool o n the highest floor.
The hotel's interior design was also one of its defining features, everything they used was of the highest quality. Whether it was the material, lighting, or decoration, everything was perfectly
designed. It gave people a feeling of class from any perspective they looked at.
The employees were all uniformed and were professionals that received specialized training. Their clothing was neat, and they had polite smiles on their faces.
Anna looked at this lavish yet elegant hotel and felt that it was a lot like Liam. Although they seemed cold and arrogant, they had the majesty and elegance of royalty.
"Anna, it's so beautiful here! The difference between the Earldom Club and this place is like night and day," praised Nina sincerely.
Anna laughed and said, "This suits that sick b*stard’s style. Besides, this is a 7-star hotel."
Anna suddenly thought of Liam's house's nearperfection and could not help but feel a little disappointed.
Liam was a perfectionist. The woman he liked surely has to be perfect like a goddess.
Unfortunately, she was not.
Anna was only a simple girl.
Anna could not help but laugh at herself as she looked at Liam who was walking in the forefront. Her thoughts were a mess.
Liam went straight into his personal elevator and disappeared from Anna's sight which made her feel empty inside.
Nina tugged on Anna and said, "Anna, the hotel supervisor is here."
The hotel supervisor was called Olivia Finch who was a woman of around 30 years old. The black suit she wore accentuated her voluptuous figure. Her shirt was buttoned up until the second button
and the view of her chest could be seen vaguely.
The male students were attracted by her sisterly appearance. They secretly said that Mr. Ackman seemed like a reserved man but deep down he was a raunchy man for hiring such a person to be the hotel supervisor.
Meanwhile, the girls saw her as their imaginary enemy. They felt that she was purposely being alluring to seduce Mr. Ackman and get a promotion.
Olivia glanced at them and said sternly without a smile, "Remember, although you’re here for your internship assessment, you must treat yourself as an employee here. Don't disrupt the guest's relaxation."
"I don't want to hear any complaints about any of you, one complaint will reduce your results by 40 marks! One more thing, someone will hand you the assessment’s marking and point deduction scheme later."
"Look through it carefully in detail, I don't want to make too many unnecessary explanations. You can look for me in the first-floor office, but only if it's an important matter. I'm very busy and I don't have time for trivial matters.”
"Also, your break room is in the basement, although I don’t think there’s any time for breaks considering your work schedule."
Everyone was as quiet as a mouse, even the boys retracted their perverted thoughts. This supervisor was not a woman, she was a cold, harsh machine!
Everyone groaned in their minds but no one dared to make a sound.
University of Johannes' proud students were now servants. Mr. Ackman knew how to make things difficult for people!
Everyone was shocked when they saw the numerous terms written on the marking scheme.
"Untidy appearance, minus 10 marks."
"Uncommitted to work and impolite to guests, minus 2 0 marks per offense."
"Late arrival and early departure, minus 15 marks per offense, accumulate 3 offenses and your results will be null."
"Making noise during work or doing matters unrelated to work, minus 30 marks per offense."
"Insubordination, minus 10 marks per offense."
"Guest complaint, minus 40 marks per offense."
"Cheaters will be immediately disqualified."
U H
"My God! How is this fit for humans? The total mark is only a hundred, but there are so many causes for point deduction. Even 10 000 marks would not be enough!" wailed someone.
"They threw us into the deep end for this internship! Not to mention that this is an assessment! My friends, we must be resilient, these couple of days will pass by soon enough. If all our marks are unfortunately deducted then we should consider it an early liberation."
At that moment, someone asked, "Excuse me, is there no merit system?"
Olivia glanced at him emotionlessly and said, "Yes, the merit is within your guests' hands. If you can satisfy the guest then you’ll be rewarded extra marks depending on the situation."
All the students were joyous in an instant. They were all rubbing their palms thinking of ways to please the guests.
"Silence!" Olivia shouted and furrowed her eyebrows with displeasure.
"All of you keep quiet. All of you are employees here now, haven't you seen the marking scheme? Any more noise and you’ll return to where you came from! Hand over your phones, someone will hold on to them."
The students fell silent in an instant, no one dared to even exhale.
Anna and Nina exchanged looks and saw the despair i n each other’s eyes.
"The road ahead is going to be tedious, we have to be strong!"
Nina bowed at Anna and winked.
"That girl!" exclaimed Olivia loudly.
Nina's spine became stiff as she looked at Olivia dumbfoundedly and pointed to herself.
"Yes, you. Minus 10 marks for ignoring my words."
Nina immediately felt dejected, she tried to cry but there were no tears. She pouted and thought to
herself, 'Minus 10 marks just for that, it's 10 marks! You sick supervisor!'
Anna patted Nina on her shoulder and gave her a look signifying to be strong.
Jennifer was delighted to see their suffering and told herself they deserve it!
After they explored the hotel's layout, they were assigned to serve in their respective rooms.
Anna’s team was assigned to the luxurious presidential suite on the highest floor. The people who stayed there were the richest of the rich, they would b e especially difficult to serve. Both of them secretly lamented their misfortune and dared not take it lightly.
Both of them stood by the door as they looked at room number 3901. They took a deep breath and gently knocked on the door.
After a long time, the door was opened from the inside
Anna was instantly dumbfounded when she saw that person.
"Why you?"